To flourish, even to participate in a meaningful way, in our world today requires the cultivation of a new kind of pluralism. This pluralism is a mindset that goes far beyond tolerating diversity, to actively engaging with others to articulate shared goals and commit to working together to achieve these. This new kind of pluralism requires a new skill set, a skill set that we call The Orchestration of Commitments in Pluralistic Networks.
I am CEO of a tech firm that grew this year from 100 to 200 employees. Most of my senior team participated in Working Effectively in Small Teams (WEST). After the program, we are exchanging candid feedback more skillfully and with less hesitation. Our conversations more often lead to concrete action. We are moving faster together. I think WEST has impacted our performance more than almost any other undertaking this year. I have renewed confidence that my team can grow our business even faster.
As an inpatient doctor, I work in multidisciplinary teams to care for patients, and I work within that complex network of outpatient care providers, hospitals, private and public payers, regulatory agencies, and more, that comprise our American health care system. The ability to collaborate effectively within teams and across departmental and institutional boundaries is fundamental to my work; my participation in this course has significantly advanced my ability to do this well. I recommend this course to any doctor - or to anyone that has to work in teams.
This workshop focused on what limits the ability of our small groups and on how we can go past those limitations. Ironically it used a computer game based on fantasy to ground team interactions in reality. The real parts were the interactions of the team members: ineffective behavior was exposed, constructive and even inspired interactions were highlighted, captured, and discussed. The workshop brought about a transformation in the way my classmates and I approached small teams. You should give it a try — seriously (and playfully).